Cinderella Stories

FAQ

Is it safe to shop online?
Cinderella Stories is an absolutely safe ecommerce with security filters. You can also contact us by email: [email protected] or Instagram DM: @cinderellastories_

How can I pay?
Visa, MasterCard, American Express and almost any other kind of credit or debit card.

How do I check the status of my order?
Email to [email protected] in order to provide you the tracking number of your shipment and the link where you can check the status anytime. 

Why was my order cancelled?
If your order has been cancelled probably there's a mistake with your billing information so please, contact your bank to verify if the data is correct. Then, start a new order typing the correct billing address.

Do you restock sold out articles?
Cinderella Stories upcycles and reworks all its items, so they are unique and limited. There is just one item per design, that's why you're shopping valuable clothes.

Sizes
Since Cinderella Stories' clothes are remade, please note that the sizes may differ.
Feel free to contact by email or DM if you want to know exact measures or fits.